Consumers demand good food hygiene ratings. Are you ready to publicly display your rating?

Published: 10 May 2016


Recent research from has found that as much as 75% of diners wouldn't risk eating at an outlet that has been implicated in a food hygiene incident, and almost half of those said they would not return to the restaurant under any circumstances. Some customers said they would consider returning if the outlet closed, and re-opened under new management, and some said they would return but only if the food hygiene rating was significantly improved.  61% of those surveyed said they would not risk eating anywhere with a low food hygiene rating.

These findings emphasise the importance of maintaining excellent food hygiene standards. Currently, the display of your food hygiene rating is not compulsory in England. However, with compulsory ‘Scores on the Doors’ hygiene ratings already existing in Wales, and Northern Ireland following suit in October this year, the Local Government Association is urging all food businesses across England to adopt the same approach.

The LGA wants food premises across England to display their food hygiene scores to protect people from the risks of eating poorly prepared food cooked by rogue operators in unsafe and unhygienic kitchens. It said a mandatory display would help raise food hygiene across all food outlets.

The organisation, which represents more than 370 councils in England said failure to comply should result in either a fine or prosecution.

Given the fact that the display of Scores on the Door will soon be compulsory in Northern Ireland (October) and already in Wales, it would appear that it is just a matter of time before the same approach is adopted across England.

Achieving and maintaining a 5 star ‘Score on the Door’ rating is easily manageable with the right guidance and support. CSC are here to help and happy to work with you and your team to help you achieve 5 stars. Contact us to discuss your needs.